Remote Front Office Medical Assistant

Job title: Remote Front Office Medical Assistant in Beech Grove, IN at Alliance Services, Inc.

Company: Alliance Services, Inc.

Job description: DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES

DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICALocation: Remote

Est. Hourly Salary: $27.00 - $35.00

Job Type: Full-time/Part-time/ContractResponsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.DUTIES AND RESPONSIBILITIES:

• Responsible for opening front office and all duties associated with this function.


• Welcome, greet, and assist patients in a courteous and professional manner.


• As directed, schedule patient appointments accurately and efficiently utilizing the computer system.


• Verify and ensure completeness of patient registration documentation. Verify and enter patient data into the electronic medical system.


• Review and verify patient coverage of insurance information using online resources.


• Explain payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance.


• As directed, responsible for running Vital Interaction reports and following‐up on appointments needing to be confirmed and no shows.


• Work closely with the nursing, provider, medical assistant, and extended care teams to ensure smooth patient flow and reduce cycle time.


• Works with clinical care team to assist with closing gaps in care by helping to notify patients of services due.


• Notify appropriate personnel of emergencies, messages, patient arrivals, etc.


• Accurately document and communicate patient concerns to the site triad leadership team.


• Ability to work assigned hours, and as needed outside regularly scheduled hours including weekends.


• Participates in appropriate meetings and trainings, as well as adheres to all company policies and procedures.


• Maintains confidentiality of all patient, clinical, and company information and data. Adheres to HIPAA guidelines.


• Performs all duties in an ethical manner consistent with the I Promise statement.


• Perform other job‐related duties as assigned.

• Healthcare office concepts, practices, policies, and procedures


• Insurance verification procedures


• Microsoft Office Applications (Word, Excel, Outlook)


• HIPAA and Joint Commission guidelines and regulations

• Providing exceptional customer service


• Verbal and written communications, including telephone and email etiquette and documentation


• Working independently in a fast‐paced, multi‐task clinical environment, as well as part of a team


• Effective problem solving techniques

• Work in a self‐directed, organized manner


• Multitask while maintaining a strong attention to detail and accuracy


• Present information in a consistent, organized, and accurate manner


• Demonstrate flexibility and ingenuity in response to change


• Develop and maintain effective working relationships across the organization at various levels, as well as with external customers


• Maintain confidentiality

• Medical


• Dental


• Vision


• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit


• Flexible Spending Account


• 403(b) retirement plan


• Long Term and Short Term Disability


• Legal Plan


• Dependent Care Expense Account


• Life Insurance/Supplemental Life Insurance


• Pet Insurance


• HRA


• Training programs including a Mentorship program


• Employees may be eligible for Federal/Public Student Loan Forgiveness


• Career growth and Promotional opportunities


• Employee Perks and Discounts to Broadway shows and more

Expected salary:

Location: Beech Grove, IN

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