Remote Pharmacy Data Entry Technician - Long Term Care
Job Summary
Cape Fear Long Term Care Pharmacy is seeking a highly accurate and dependable Remote Pharmacy Data Entry Technician to join our growing team. In this role, you will support our long-term care operations by entering and managing prescription orders for assisted living facilities.
This is a non-dispensing remote pharmacy technician position focused primarily on prescription order entry, patient profile management, and long-term care workflow support.
This position is ideal for a technician with LTC experience who thrives in a fast-paced environment and can work independently while maintaining a high level of accuracy, productivity, and compliance.
- Key Responsibilities
- Accurately enter new prescriptions, refills, and order changes into pharmacy software systems
- Process admissions, discharges, and medication profile updates for long-term care patients
- Review orders for completeness, accuracy, and potential discrepancies
- Communicate with nursing facility staff, prescribers, and internal pharmacy team
- Assist with insurance billing, claim troubleshooting, and prior authorizations
- Maintain compliance with HIPAA, North Carolina Board of Pharmacy regulations, and company policies
- Escalate clinical or data concerns to the pharmacist promptly
- Meet daily productivity and quality benchmarks in a high-volume environment
Performance Expectations / KPIs
- Successful candidates will be expected to:
- Maintain 98%+ prescription order entry accuracy
- Process an average of 15–25 prescription orders per hour
- Efficiently manage high-volume queues while maintaining attention to detail
- Meet turnaround time expectations for new admissions, refills, and STAT orders
- Maintain professionalism and responsiveness in communications with facility staff and internal teams
- Demonstrate consistent attendance and reliability in a remote work environment
- Qualifications
- Active North Carolina Pharmacy Technician Registration (required)
- CPhT certification
- Minimum 5 years pharmacy technician experience, preferably in long-term care[CH1] or other clinical/patient-facing settings such as med rec techs in hospital or outpatient offices
- Experience with pharmacy systems such as QS/1 or similar platforms
- Strong typing/data entry skills with exceptional attention to detail
- Ability to work independently and manage time effectively in a remote setting
- Strong communication and problem-solving skills
- Technical Requirements
- Reliable high-speed internet connection
- HIPAA-compliant workspace (private, secure environment)
- Ability to use VPN, remote desktop systems, and VoIP communication tools
- Work Environment
- Fully remote position
- May include evening, weekend, or rotating shifts to support pharmacy operations
- Fast-paced long-term care pharmacy workflow with high daily order volume
- Compensation & Benefits
- $19.00 – $26.00 per hour, based on experience and certifications
- Opportunities for performance-based increases
- Dental, vision, life insurance, and short-term disability
- Simple IRA with up to a 3% employer match
- Paid time off
- Career growth opportunities within a rapidly expanding LTC pharmacy
- Preferred Experience
- Long-term care pharmacy workflow (cycle fills, MAR familiarity)
- High-volume order entry (100+ orders/day)
- Experience supporting a team-based model with prescribers, nurses, patients, and caregivers in addition to pharmacists and other technicians
- Previous remote pharmacy workflow experience preferred
About Us
Cape Fear Long Term Care Pharmacy is dedicated to providing reliable, accurate, and timely pharmacy services to long-term care facilities across North Carolina. Our team is committed to supporting patient care through operational excellence, strong partnerships, and attention to detail.
Pay: $19.00 - $25.00 per hour
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Life insurance
- Paid time off
- Vision insurance
- Application Question(s):
- 1. Are you currently registered as a Pharmacy Technician in North Carolina?
- 2. How many years of long-term care pharmacy experience do you have?
- 3. Have you worked with QS/1 or similar pharmacy software?
- 4. Have you worked with eMARs systems such as QuickMAR?
- 5. Have you worked with EHR systems such as Epic?
- 6. Are you comfortable working in a high-volume remote order-entry environment?
- 7. Are you available for rotating evening or weekend coverage if needed?
- 8. Are you able to attend on site training?
Work Location: Remote
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