[Remote] Therapist Supervisor (LCSW, LMHC, Psychologist)

Note: The job is a remote job and is open to candidates in USA. Willow Health is dedicated to improving access to high-quality behavioral health care. As a Therapist Supervisor, you will provide telehealth evidence-based behavioral health care and supervise crisis behavioral health therapists while working closely with a multidisciplinary clinical team.

Responsibilities
• Supervise crisis behavioral health therapists
• Work with the medical director to uphold our standards of care, patient safety, behavioral health protocols, policies, and patient satisfaction
• Perform comprehensive clinical assessments and develop differential diagnosis
• Build therapeutic alliance with patients
• Create and implement co-created personalized treatment plans with our multidisciplinary team
• Conduct short-term crisis psychotherapy sessions utilizing supportive psychotherapy, motivational interviewing and/or problem solving therapy
• Manage a caseload of patients who you will follow for 8 to 12 weeks providing crisis psychotherapy
• Conduct comprehensive risk assessment and safety planning
• Utilize validated clinical tools to aid in differential diagnosis
• Work across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis care
• Actively participate in multidisciplinary team meetings
• Maintain appropriate documentation of all patient-related care
• Weekly clinical supervision
• Work with our patients, their families, and their providers in the community to ensure comprehensive behavioral health care
• Day time clinical call
• Provide weekly and ad hoc clinical supervision to licensed and unlicensed clinicians, ensuring adherence to best practices and regulatory standards
• Review and co-sign clinical documentation, treatment plans, and risk assessments as appropriate
• Support clinicians in managing complex clinical presentations, including high-risk cases, through case consultation and collaborative problem solving
• Facilitate case review meetings, group supervision, and clinical trainings to enhance staff competency
• Model evidence-based, trauma-informed, recovery-oriented care approaches and ensure staff consistently apply them in practice
• Manage team to monitor and deliver against quality assurance standards and participate in performance improvement initiatives
• Provide mentorship and coaching to clinicians, fostering professional growth and skill development
• Support onboarding and training of new clinical staff
• Serve as a point of escalation for crisis or urgent clinical matters, ensuring appropriate interventions and coordination of care, including being on backup for daytime call
• Partner with interdisciplinary leaders to refine clinical workflows, improve service delivery, and strengthen patient outcomes
• Pilot new clinical initiatives to support iteration and improvement

Skills
• Bachelor's degree (or equivalent non-U.S. degree) in psychology, clinical social work, or related fields
• Successful completion of master's of social work degree or master's of mental health counseling
• Hold an active license of clinical social work or license for mental health counseling in New York
• Maintain all state requirements and continuing education requirements to provide behavioral health care
• Has experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plans
• Has experience with clinical risk management, suicide risk assessment, and safety planning
• Has experience and is comfortable with using validated clinical tools to help enhance clinical care
• Has experience with and is comfortable with using technology and an EMR
• Excellent written and verbal communication skills
• Excellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team
• Active, unrestricted LCSW, LMHC, or Licensed Clinical Psychologist license in New York, in good standing
• Minimum of 5 years of direct clinical experience post-licensure, with demonstrated expertise in crisis intervention, psychotherapy, and risk management
• Minimum of 2 years of supervisory experience providing clinical oversight to licensed and/or pre-licensed clinicians
• In-depth knowledge of evidence-based practices for crisis care, including suicide risk assessment and safety planning
• Familiarity with federal, state, and local regulations regarding behavioral health supervision and clinical care delivery
• Strong organizational skills and ability to manage supervisory responsibilities while balancing direct clinical work
• Commitment to fostering a supportive, inclusive, and collaborative clinical environment
• Demonstrated ability to use data and clinical outcomes to guide decision-making and improve care quality
• Current Crisis Care Therapist at Willow Health -- Hitting and exceeding expectations for Crisis Care Therapy today (e.g., note completion timeline, scheduling %, following policies and procedures), Demonstrated openness to testing and piloting new initiatives
• Post degree experience in providing emergency mental health services and/or urgent behavioral healthcare
• Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles
• Has experience with using clinical outcomes to help enhance clinical care
• Has experience launching and iterating on a clinical care model, (preferred, not required)
• Has experience with problem solving therapy, motivational interviewing, supportive psychotherapy
• Experience in a start-up healthcare setting and/or an innovative healthcare program

Company Overview
• Willow Health offers a virtual crisis clinic for personalized, evidence-based behavioral health care. It was founded in 2022, and is headquartered in New York, New York, USA, with a workforce of 2-10 employees. Its website is https://www.willowbehavioralhealth.com.

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