Retail Store Customer Service Representative - Bilingual Preferred in Anchorage, AK at careerzynith

As a Retail Store Customer Service Representative at careerzynith, you will play a vital role in delivering exceptional customer experiences and driving sales growth in our retail stores. If you're passionate about providing top-notch service, working in a fast-paced environment, and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.

• *About careerzynith**

careerzynith is a leading provider of paints, coatings, and innovative solutions that inspire and improve the world by coloring and protecting what matters. Our purpose is to make a positive impact on our customers, employees, and the communities we serve. With a rich history of innovation and a commitment to excellence, we're dedicated to helping our employees grow and succeed in their careers.

• *Job Summary**

As a Retail Store Customer Service Representative, you will be the face of careerzynith, providing exceptional customer service, resolving customer concerns, and driving sales growth in our retail stores. You will work closely with wholesale and retail customers to determine their needs, answer their questions about careerzynith products, and recommend the right solutions. Your excellent communication skills, product knowledge, and problem-solving abilities will make you an invaluable asset to our team.

• *Responsibilities**

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

• *Qualifications**

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

• *Preferred Qualifications**

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

• *Skills and Competencies**

• Excellent communication and interpersonal skills
• Strong product knowledge and problem-solving abilities
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong organizational and time management skills
• Ability to work effectively in a team environment
• Strong customer service skills and a commitment to delivering exceptional customer experiences

• *Career Growth Opportunities and Learning Benefits**

At careerzynith, we're committed to helping our employees grow and succeed in their careers. We offer a range of training and development programs, including:

• On-the-job training and coaching
• Sales training and development programs
• Leadership development programs
• Opportunities for advancement and career growth
• A culture of continuous learning and improvement

• *Work Environment and Company Culture**

Our retail stores are dynamic and fast-paced environments where you'll have the opportunity to work with a diverse range of customers and products. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

• *Compensation, Perks, and Benefits**

We offer a competitive compensation package, including:

• Starting hourly rate of $18.00
• Opportunities for advancement and career growth
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Employee discounts and perks

• *How to Apply**

If you're passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity. Please submit your application online, including your resume and a cover letter outlining your qualifications and experience.

• *Equal Employment Opportunity**

careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that values diversity, equity, and inclusion.

• *Note**

careerzynith recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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