Salesforce Product Owner, Administrator

Remote, USA • Full-time • Posted 2026-05-31

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Oversee the roadmap, enhancements, and operational management of the firm’s Salesforce platform and related enterprise applications
Manage and prioritize the product backlog, balancing business value, technical complexity, and organizational needs
Facilitate backlog grooming, prioritization, and release planning using Agile methodologies
Lead an enterprise applications Steering Committee to review priorities, guide governance, and align platform enhancements with the firm’s objectives
Ensure the platform effectively supports integrated processes spanning sales, operations, project delivery, and finance
Continuously evaluate new Salesforce capabilities, industry trends, and best practices to recommend strategic platform improvements
Manage day-to-day Salesforce administration, including users, permissions, security, and data integrity
Build and maintain scalable configuration such as flows, validation rules, custom objects, and Lightning features
Ensure proper documentation, testing, and change management for all platform updates
Partner with business stakeholders to translate needs into clear requirements, user stories, and process improvements
Lead process mapping and optimization efforts, identifying automation and efficiency opportunities across the business
Provide training, troubleshooting, and support to enhance user adoption and platform effectiveness
Coordinate and manage external developers and contractors
Define scopes of work, manage timelines, and ensure high-quality delivery aligned with platform standards
Serve as the main point of contact for Salesforce support and third-party vendors

5-10 years of Salesforce experience across administration, product ownership, or business analysis roles
Strong expertise with Salesforce Lightning, flows, custom objects, validation rules, and security
Proven ability to manage a product backlog, Agile processes, and drive iterative delivery
Experience coordinating or managing external developers or partners
Solid understanding of data structures, data quality best practices, and reporting/dashboards
Experience with Certinia (PSA) or similar enterprise applications preferred
Experience supporting ERP systems and finance processes preferred
Familiarity with integrations, APIs, and broader enterprise systems preferred
Ability to translate business needs into clear requirements, user stories, and solutions
Bachelor’s degree in computer science, information technology, or related field and/or combination of required education and experience
Salesforce Certified Administrator required
Salesforce Certified Advanced Administrator, Salesforce Certified Business Analyst, and additional Salesforce certifications preferred.