Seasonal Customer Support Tax Expert – Remote Opportunity at careerzynith

• *Join careerzynith's Dynamic Team as a Seasonal Customer Support Tax Expert**

Are you passionate about delivering exceptional customer experiences and providing expert tax support? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to explore this exciting opportunity as a Seasonal Customer Support Tax Expert at careerzynith, a leading advisory CPA firm with a global presence.

• *About careerzynith**

careerzynith is a leading advisory CPA firm that provides clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers. With a strong commitment to innovation and excellence, careerzynith has established itself as a trusted partner for businesses and individuals seeking expert tax guidance and support. As an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms, careerzynith has access to a vast network of resources and expertise.

• *About the Role**

As a Seasonal Customer Support Tax Expert at careerzynith, you will play a critical role in providing exceptional customer support and tax expertise to clients across the country. This is a seasonal position, commencing in January 2024 and ending in April 2024, offering the perfect opportunity to gain valuable experience and build your skills in a dynamic and supportive environment.

• *Responsibilities**

As a Seasonal Customer Support Tax Expert, your key responsibilities will include:

• Providing tax support and advice to clients over video, phone, and chat, helping them navigate tax returns through designated software
• Leveraging your knowledge and skills to ensure an excellent customer experience, using your expertise in tax preparation, technology troubleshooting, and resolving tax issues
• Delivering accurate tax advice to customers in easy-to-understand terms, utilizing recommended research materials, professional resources, and team support
• Assisting customers in gathering, organizing, and entering data through the designated software platform for federal and state tax returns
• Analyzing and researching a variety of tax matters to determine an appropriate course of action for customers

• *Requirements**

To succeed in this role, you will need:

• A minimum of three (3) seasons of tax preparation experience, with a minimum of 30 tax returns prepared each year
• Prior tax preparation experience in a tax practice or retail setting
• College degree a plus, but not required
• Knowledge of tax laws, tax concepts, and familiarity with the form 1040 and all schedules
• PTIN is required (can be obtained online)
• Willingness to utilize audio/visual tools to communicate with customers
• Strong problem-solving and research skills, and the ability to quickly use online resources to find answers
• Well-developed technical troubleshooting skills

• *What We Offer**

As a Seasonal Customer Support Tax Expert at careerzynith, you can expect:

• A dynamic and supportive work environment that fosters growth and development
• Opportunities to work with a talented team of professionals who share your passion for delivering exceptional customer experiences
• A comprehensive training program that equips you with the skills and knowledge you need to succeed in this role
• A competitive compensation package that reflects your skills and experience
• A chance to make a real difference in the lives of our clients and contribute to the success of careerzynith

• *Compensation and Benefits**

The compensation range for this role is $20 to $24, with actual compensation influenced by a variety of factors, including skills, experience, qualifications, and geographic location. careerzynith offers a comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.

• *How to Apply**

If you are a motivated and customer-focused individual with a passion for tax support and expertise, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your relevant experience and skills.

• *Apply Now**

Apply Job!

We look forward to hearing from you and exploring how you can contribute to the success of careerzynith as a Seasonal Customer Support Tax Expert.

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