Senior Director, Audit and Advisory Services
About the position
We are a thriving, energetic, and collaborative team dedicated to driving value and fostering a culture of excellence within Manulife. Joining our team means taking on a pivotal role in providing independent and objective assessments to strengthen governance, risk management, compliance, and internal control within a leading auditing group. We embrace innovative ideas to deliver efficient, effective, and insightful audit results.
- Responsibilities
- Lead and inspire a team of professionals in performing US and Europe Retail Wealth audit projects, reporting progress to AVP and VP.
- Forge strong relationships with business units, particularly in US and Europe Retail Wealth and US Retirement sectors.
- Oversee audit teams to ensure high-quality work that meets departmental and IIA standards.
- Lead multiple projects efficiently, addressing any timing or budget issues with leadership.
- Assess business unit risks, develop audit scopes, and evaluate control effectiveness.
- Craft clear, engaging audit reports with concise executive summaries and risk management ratings.
- Present findings to management, resolve issues, and agree on actionable solutions.
- Track and ensure resolution of open audit issues.
- Mentor and provide feedback to staff, enhancing their development and performance.
- Leverage technology and data analytics to boost audit efficiency and effectiveness.
- Coordinate annual SOX and MAR testing with management, external auditors, and other teams.
- Contribute to annual audit planning and risk assessment for assigned areas.
- Schedule audit projects, optimize resource use, and promote staff development.
- Offer risk management consulting to business units through recommendations and engagements.
- Recruit and nurture top talent, maintaining high team engagement.
- Collaborate with peers to drive continuous improvement in the Audit function.
- Support external auditors and manage special investigations or consulting projects as needed.
- Requirements
- Over 10 years of experience in internal/external audit, risk management, or investment-related fields.
- Bachelor's degree required; advanced certifications (CPA, CIA, CISA, CA) are a plus.
- Knowledge of Internal Audit standards, control frameworks, risk management, and regulatory requirements, particularly in the investment and US retirement sectors.
- Strong analytical skills with the ability to understand business processes, assess risks, and provide practical, valuable recommendations.
- Excellent communication skills, both verbal and written, with the ability to engage and influence team members.
- Dedicated to achieving goals while prioritizing quality and ongoing improvements.
- Ability to work independently while leading and developing a team, managing multiple priorities, and meeting deadlines.
- Innovative approach with a focus on enhancing audit quality and process efficiency.
- Experience in agile environments (e.g., agile auditing, agile projects) is beneficial.
- Solid understanding of technology's impact on business risks.
- Proficiency in using data analytics to enhance audit coverage and efficiency.
- Benefits
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension/401(k) savings plans)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off program including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time
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