Senior Director, Customer Leadership - Foodservice at careerzynith

• *Join careerzynith, a leading innovator in the foodservice industry, as we seek a seasoned Senior Director, Customer Leadership to lead our Western US sales team and drive strategic relationships with key customers.**

In this complex leadership role, you will be responsible for inspiring and coaching a team of 5 to 7 account professionals across multiple regions, fostering enduring relationships with senior management of regional chain accounts, and providing strategic direction and leadership to a highly motivated sales team. As a Senior Director, Customer Leadership at careerzynith, you will be at the forefront of driving business growth and customer satisfaction through a collaborative business approach.

• *About careerzynith**

careerzynith is a dynamic and innovative company that is revolutionizing the foodservice industry with its cutting-edge products and services. With a strong commitment to customer satisfaction and employee development, careerzynith offers a unique and exciting work environment that fosters growth, creativity, and collaboration. As a leader in the industry, careerzynith is dedicated to building long-term partnerships with its customers and partners, and we are seeking a talented and experienced Senior Director, Customer Leadership to join our team.

• *Key Responsibilities**

As a Senior Director, Customer Leadership at careerzynith, you will be responsible for:

• Inspiring and coaching account teams through Collaborative Business Planning, The careerzynith Value Bundle, Storytelling, and Presenting to build long-term partnerships
• Overseeing the development of customer plans for regional chains and building enduring relationships with senior management of regional chain accounts
• Providing strategic direction and leadership to a highly motivated sales team, coaching, mentoring, and developing their professional development
• Recruiting, hiring, and training emerging sales talent, with 5 to 7 direct reports
• Indirectly leading a team of cross-functionals who directly support the market, including Marketing, Operations, and Finance
• Providing strategic direction and framework for the market, coordinating with bottler partners and North America Operating Unit senior leadership
• Ensuring comprehensive call coverage within the customers' organizational structure, leading and stewarding top-to-top calls with designated customers

• *Qualifications and Requirements**

To be successful in this role, you will need:

• A minimum of 5+ years of experience in the consumer goods industry
• 5+ years of experience in sales/marketing or major account management
• 3+ years of experience managing professional sales people
• A demonstrated ability to coach, mentor, and lead others
• A Bachelor's Degree, with an MBA preferred
• Strong leadership behaviors, including being a role model, setting the agenda, and helping people be their best selves
• Excellent communication, negotiation, and problem-solving skills
• Ability to travel 25-30% of the time

• *Leadership Behaviors**

As a Senior Director, Customer Leadership at careerzynith, you will be expected to embody the following leadership behaviors:

• Be the Role Model: live the growth behaviors and act with a growth mindset, build an environment of trust and safety, and seek the right outcome, not the comfortable one
• Set the Agenda: dream big and establish a compelling vision, bring the outside in by shamelessly borrowing and reapplying, and disagree then commit
• Help People Be Their Best Selves: build and develop talent, serve as a coach and a connector, and make your passion irresistible

• *Skills and Competencies**

To succeed in this role, you will need to possess the following skills and competencies:

• Leadership: ability to inspire, motivate, and lead a team of sales professionals
• Managing Sales Teams: experience in managing and developing sales teams, with a focus on customer satisfaction and business growth
• Business Planning: ability to develop and implement business plans that drive customer satisfaction and business growth
• Influencing: ability to influence and negotiate with customers and partners to achieve business objectives
• Contract Negotiations: experience in negotiating contracts and agreements with customers and partners
• People Management: ability to manage and develop a team of sales professionals, with a focus on customer satisfaction and business growth
• Budgeting: ability to manage and control budgets, with a focus on customer satisfaction and business growth
• Strategic Selling: ability to develop and implement strategic sales plans that drive customer satisfaction and business growth
• Analytical Thinking: ability to analyze data and make informed decisions that drive customer satisfaction and business growth
• Profit and Loss (P&L) Management: ability to manage and control P&L, with a focus on customer satisfaction and business growth
• Customer Negotiations: experience in negotiating with customers to achieve business objectives
• Sales: ability to develop and implement sales plans that drive customer satisfaction and business growth

• *Career Growth Opportunities and Learning Benefits**

As a Senior Director, Customer Leadership at careerzynith, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development programs to enhance your leadership and sales skills
• Opportunities to work with a talented and experienced team of sales professionals
• Access to cutting-edge products and services that drive customer satisfaction and business growth
• A dynamic and innovative work environment that fosters growth, creativity, and collaboration

• *Work Environment and Company Culture**

careerzynith is a dynamic and innovative company that is committed to building long-term partnerships with its customers and partners. Our company culture is built on a strong commitment to customer satisfaction, employee development, and collaboration. As a Senior Director, Customer Leadership at careerzynith, you will be part of a talented and experienced team of sales professionals who are dedicated to driving business growth and customer satisfaction.

• *Compensation, Perks, and Benefits**

careerzynith offers a competitive compensation package, including a base salary, bonus, and benefits, including:

• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development programs and training opportunities
• Access to cutting-edge products and services that drive customer satisfaction and business growth

• *How to Apply**

If you are a seasoned sales leader with a passion for driving business growth and customer satisfaction, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!

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