Senior Managed Services Engineer – Palo Alto SD-WAN, Security

Remote, USA • Full-time • Posted 2026-04-04

Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions with a focus on Palo Alto Prisma SD-WAN and Next-Generation Firewalls.
Design, implement, and troubleshoot advanced routing and security policies including BGP, OSPF, VRRP, QoS, and IPS/IDS.
Provision and onboard new customers into Palo Alto Prisma SD-WAN environments, ensuring seamless integration and migration.
Manage and troubleshoot multi-vendor environments spanning WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services.
Optimize LTE failover, redundancy, and hybrid WAN configurations.
Collaborate directly with Palo Alto Networks and other vendors for escalations and advanced troubleshooting.
Monitor customer environments, analyze logs, and proactively mitigate threats or performance issues.
Mentor peers on Palo Alto best practices, including security posture alignment and SD-WAN policies.
Document architectures, security policies, and operational playbooks for team use.

High School Diploma or GED Equivalent (Bachelor’s in IT/Networking preferred)
7 to 10 years of experience in networking and security, ideally within an MSP/ISP environment
Hands-on expertise with Palo Alto Prisma SD-WAN and NGFW platforms
Strong knowledge of routing protocols (BGP, OSPF, VRRP), NAT, and VPN technologies
Proficiency in configuring Palo Alto security features including App-ID, User-ID, SSL decryption, IPS/IDS, and GlobalProtect
Experience with multi-vendor CLI environments (Cisco, Fortinet, Juniper, Versa, Meraki)
Practical experience with VoIP, SIP, LTE failover, and Metaswitch UCaaS solutions
Familiarity with SOC 2 compliance, ITSM processes, and change management
Certifications such as PCNSE (Palo Alto Certified Network Security Engineer) or CCNP Security are highly desirable.

Generous Medical, Dental, and Vision coverage for full-time employees
Flexible time off
401k to help you save for the future
Fun events at cool locations
Free DoorDash lunches on Fridays
Employee referral bonuses to encourage the addition of great new people to the team

Apply tot his job

Apply To this Job