Customer Service Representative - Remote Opportunity near El Paso, TX
Embark on a Rewarding Career with Maximus as a Customer Service Representative!
Join our dynamic team as a Customer Service Representative, working remotely near El Paso, TX, and be part of our Health Texas project. As a key member of our customer care team, you will provide exceptional service and support to our customers via telephone, IVR, and web-based portals. Enjoy a competitive salary, comprehensive benefits, and a range of perks and discounts, while making a positive impact on our customers' lives.
About the Role:
- Provide customer care and benefit enrollment services via telephone, IVR, and web-based portals
- Work in a fast-paced, dynamic environment, handling a high volume of customer inquiries
- Utilize excellent communication and problem-solving skills to resolve customer issues
- Meet quality assurance and performance metrics, with opportunities for bonuses and career growth
Why Join Maximus?
- Competitive Compensation: Earn a salary of $14.00 per hour, with quarterly bonuses based on performance
- Comprehensive Benefits: Choose from various insurance plans, including medical, dental, vision, and life insurance
- Future Planning: Prepare for retirement with our 401K retirement savings plan and company matching
- Paid Time Off: Enjoy PTO, holidays, and sick leave, with opportunities for professional development and growth
- Holistic Wellness Support: Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
Requirements:
- High school diploma or GED required, with 0-6 months of relevant professional experience
- Customer service experience preferred
- Must reside in the state of Texas, within 70 miles of El Paso
- Reliable, high-speed internet service and a quiet, distraction-free workspace required for remote work
What We Offer:
- Paid, comprehensive training to equip you with the skills and knowledge needed for success
- Opportunities for career growth and professional development
- A diverse and inclusive work environment that values employee contributions
- A range of employee perks and discounts, including tuition reimbursement and employee assistance programs
How to Apply:
Don't miss this opportunity to join our team and start your career with Maximus! Apply Now
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