Tech and Operations Lead (25 hours/week+)

The position is fully remote. You'll need to be available 7am EST (Noon GMT) - Noon EST (5pm GMT) - 5 hours/day. You'll need excellent, reliable internet and computer.

The position is open until we close this portal. Interviews are held on a rolling basis.
Watch this 2-minute intro video: bit.ly/SMT10yrs

We're looking for someone who can help make internal systems hum, working with other members of the staff team. This position encompasses a mix of operations work involving a range of tech tools, and project management.

This job is for you if...You have excellent attention to detail and deadlines, excellent proofing and copyediting skills, are a quick learner, and thrive while juggling a variety of projects; you’re excited about building people-power movements for justice; you love helping things run smoothly and efficiently and being of service...You're excited about learning and diving into new tools and find it easy to get the hang of them. You are motivated to make the team's work hum so that training participants and groups SMT supports have a great experience!

Social Movement Technologies’ mission is to provide organizing strategy, training and campaign support to build people-power for justice in the digital age. We're a nonprofit movement support group, driven 100% to meet the needs of social change groups. We're super lean - we do lots with little, just like most of the groups we work with. Increasingly, SMT is training and working with groups working on racial and climate justice that need support to ramp up online. SMT’s small but highly effective team has trained staff from over 6,800 groups and unions in its first 13 years, and worked with more than 240 groups on in-depth campaigns.

Compensation and Hours. This is a 25 hours/week position at this time. Pay varies based on cost of living where person is based. U.S.-based candidates can expect $35/hour. Check out the country rate sheet. SMT's culture is hard-driving and highly collaborative. We're looking for people driven and passionate about their work and building justice in the world - and feel privileged to be able to do this work as more of a life calling than a job. SMT is a terrific place for extensive access to skill-building and professional development.

Here are some examples of what you might help with or lead on:
Load emails in emailing tool, ensure that emails go out error-free
Set up courses on website and help with registration process
Run payroll, payments, billing, and invoicing for the team
Respond to questions and inquiries
What we’re looking for in you:
Required: skilled with WordPress, Google Suite, social media posting, project management (either ClickUp or Asana), manipulating data in spreadsheets, loading emails and segmenting for email sends in at least one CRM (we use Action Network; MailChimp is not a CRM), Slack best practices
Bonus: experience setting up Zapier automations, AI tools to speed workflows, payroll processing, invoicing
High attention to detail is a must. Excellent proofing and copyediting skills are required.
Committed and experienced with movement work
Experience working with or in Black/brown-led groups
Able to multitask and juggle multiple projects and communicate reliably about them
Friendly and encouraging, and able to convey this via email, videoconferencing, and phone
Super motivated to learn more and stay abreast of new tech developments
Able to schedule yourself reliably and be attentive to deadlines
Interested in this for more than a year or two. This is not a short-term in-between kind of position.
Experienced in project management, understanding how to manage a team and break down deadlines etc.
Movement operations experience is important, as is the ability to thrive in a fast-paced, demanding environment.

How to apply: Use of A.I. to draft responses is detectable and leads to applications that aren't useful and are more likely to be declined. You may be asked to demonstrate proficiency via screen share.n online exercise will be required. If you have other work you'd like to share, include a link to a folder or other documents at the bottom of your cover letter since this app limits uploads. References will be requested at a later point. Position will be open until filled.
We regret that we will not be able to acknowledge all applications personally, nor do we have the capacity to discuss them with applicants before they apply. We greatly appreciate the time and care you are investing in this process! ♥️💚💜

Social Movement Technologies is an equal opportunity and inclusive employer. SMT does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. We believe a diverse staff enables us to better understand and serve our members, audience, and community. Women, people of color, and members of low-income, disadvantaged, and LGBTQ communities are strongly encouraged to apply.

Salary: $35/hour if based in U.S. See list for other countries.

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