Workforce Development, Equity and Administrative Services Manager (Business Operations Manager 2)

Remote, USA Full-time Posted 2026-05-04
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About the position

    Responsibilities
  • Set the direction, goals, and objectives for Medicaid's workforce recruitment across all units/teams and OHA sections/divisions.
  • Develop, prepare, and monitor near-term and long-term strategies for the Medicaid's workforce equity plan.
  • Ensure values-oriented, trauma-informed, anti-racist, equity-embedded recruitment strategies are utilized.
  • Oversee training forums and content that advance health equity and promote collaborative action.
  • Provide expertise, technical assistance, design input, and oversight for workforce development and administrative services functions.
  • Supervise staff and co-create strategies for training, development, and career opportunities.
    Requirements
  • Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.
  • Evidence of ongoing development of personal cultural awareness and humility.
  • Experience in developing and implementing workforce development and equity policies.
  • Experience in planning and tracking recruitment and administrative onboarding activities.
  • Experience in designing and delivering employee onboarding and training content.
  • Experience managing complex business office and administrative services functions.
  • Experience in financial and budget management.
    Nice-to-haves
  • Knowledge of social determinants of health and their impacts on health outcomes.
  • Experience communicating qualitative and quantitative information effectively.
  • Demonstrated project management experience.
  • Ability to navigate complex relationships and demonstrate collaborative problem-solving skills.
    Benefits
  • Exceptional medical, vision, and dental benefits packages.
  • 11 paid holidays each year.
  • 3 additional paid 'Personal Business Days' each year.
  • 8 hours of paid sick leave accumulated every month.
  • Progressive vacation leave accrual with increases every 5 years.
  • Pension and retirement programs.
  • Optional benefits include short-term disability, long-term disability, and flexible spending accounts.

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